Posts Tagged ‘Outlook 2007’

Downloading offline address book fails

January 31, 2012

Problem: OAB download fails with Outlook 2007 clients on Exchange 2010 server.
When you try to manually download the OAB, this tasks hangs and hangs…. no error, just hanging.

I noticed that in the rootfolder for the OAB ( C:\Program Files\Microsoft\Exchange Server\V14\Exchange\OAB ) there was no folder with the guid of the OAB.
Well, if there’s nothing to download…?
I restarted the MSExchangeFileDistribution service and the Background Intelligent Transfer Service and the Guid was regenerated under the OAB folder in IIS.